Shipments to the Contiguous 48 US States
All orders over $100 are shipped free to the contiguous US, which excludes Alaska, Hawaii, and US territories.
Please see our International section below for orders shipping outside the US.
We do not currently offer expedited shipping online. If you need an item to arrive by a specific date, please contact us before ordering at firstname.lastname@example.org.
We work closely with our vendors in order to have the product shipped directly to you from their warehouse if that means you will get the product faster.
Items will have an availability status and estimated ship date on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Some products will be marked Ships Within 24 Hours". These products will ship same or next business day. The earlier in the day the order is placed, the better the chance it will ship that day.
Some items will be marked "Ships within 3-5 days". These items cannot ship same day and require lead time prior to shipment.
While we will do our best to ship from the distribution center closest to you, not all items will always be in stock in every location at all times. In some cases we will split the order and ship each package out to you individually, in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including carrier-specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning.
Most orders will be shipped UPS, however we do utilize USPS, FedEx, and, Amazon.
Shipping Method Explanation
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed. For a more specific delivery ETA based on the exact item(s) you want to purchase, please contact us at email@example.com before placing an order.
Currently, we only offer one shipping speed which is fast standard shipping which is typically one to five business days. If you are looking for a faster shipping speed, please contact us at firstname.lastname@example.org before placing an order.
Shipping changes after the order is shipped, such as intercepts, address change, and will call pick-up may be subject to a $10 Service fee per shipment (this is simply passing along the fee billed to us by the carrier to make the change when in-transit).
Orders shipping to PO Boxes may require 1-2 business days processing prior to shipment in order to ensure delivery via the US Postal Service. Please contact customer service for the most accurate delivery estimates. Additionally, certain oversize items may be restricted from delivery to a PO Box depending on the policies of the receiving facility. If we are unable to ship your item to a PO Box, we will contact you.
Alaska, Hawaii, and U.S. Territories
Orders shipping to Alaska, Hawaii and U.S. Territories including Puerto Rico, Guam, and U.S. Virgin Islands will typically ship via the United States Postal Service. In some instances, packages may also ship via UPS Ground. Please allow an additional 1-5 business days to process your order.
Additional Fees May apply when shipping to areas outside of the contingent 48 US states.
E-bikes will be shipped via freight. Shipping for E-bikes is charged during the checkout process, unless you have selected for local pickup. E-bikes will ship using the most effective carrier available for your area of delivery and pick up date.
Orders shipping to an International destination will typically ship via USPS or UPS. Please allow an additional 1-5 business days to process your order.
Additional shipping fees will apply for international orders and will be calculated at checkout.
The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country.
Oversize items are currently only being shipped via Ground to the contiguous 48 US states. Oversize items will be clearly identified during the shopping process. Oversized items include UTV cab enclosures, many large UTV accessories, certain full exhaust systems, etc.
Typically packages will be left at your door and do not require a signature. Sometimes we will ship an item vendor direct and those vendors may require a signature on their shipments. If you absolutely need one way or the other, please contact Customer Service before placing your order.
Once your package leaves our shipping department, GritShift is not held responsible for errors made within the shipping service, provided by USPS, FedEx, USPS, or Amazon Logistics. We do not refund, nor send replacements for items that are marked "delivered", GritShift will not refund nor replace any items that are shipped to an incorrect address at the fault of the buyer.
GritShift provides tracking information as soon as possible for all products in each order. Please refer to this email for tracking information to assure someone is available to receive the package, or there is a safe place for your package to be delivered to.
GritShift policy is to ship orders with shipping insurance to cover the value of the order to achieve the greatest confidence in your purchase!
GritShift will assist in placing a claim with the shipping company on your behalf to recoup the value of the products that have been stolen or lost during shipping. If this claim is successful, we will promptly provide replacement product for your order.
In the event that the customer places the claim with the shipping company, GritShift will not issue any refunds or ship replacement products regardless of the claim status. The Shipping company will pay you directly if your claim is accepted, and GritShift is unable to submit a claim on packages once one is already opened. Please contact us first if you are unsure of the claims process.